Anmeldelser af skisportsstedet Bromont, montagne d’expériences
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Anmeldelser af skisportsstedet Bromont, montagne d’expériences
I alt (3.0)
Skisportsstedets samlede stjernevurdering her er ikke et simpelt gennemsnit, men tager højde for flere faktorer – herunder hvor gammel anmeldelsen er.
Vi har stået på ski i Bromont i over 30 år. Vi har set konstante forbedringer år efter år. Men i de sidste par år har vi regelmæssigt været frustrerede over den manglende kommunikation fra Bromont Montagne d'Experience til sine pasholdere. Den 23. december tog vi til bjerget. P5 var åben klokken 8:50, da vi ankom. Klokken 9:00 kørte stoleliften ikke. Jeg spurgte personalet: Intet problem, den ville starte om 10-15 minutter, og man kunne gå op omkring klokken 9:30. Okay, vi tog os god tid til at tage støvlerne på og stod i kø klokken 9:25. Vi ventede der i 40 minutter. De første skiløbere gik op klokken 10:05. Årsagen? Aflastning! Det er en aftale med Hydro-Québec, hvorved de vil reducere mængden af elektricitet, der forbruges på dage med ekstrem kulde. Hydro-Québec informerer dem dog først dagen før, hvornår der vil være aflastning. Hvorfor ikke informere kunderne? De har måske lagt en besked på hjemmesiden, men da vi tjekkede siden klokken 7:00, var der ingen besked. FRUSTRERENDE!!! De tager os for givet!
Diane
Jeg har fornyet mit årlige abonnement i over 8 år.
Martin Laliberte
Forholdene er smukke i morges, men der dannes hurtigt is, selv når der ikke er travlt. Der er meget is i morges. Forholdene var bedre tidligere på sæsonen. Det er meget stille i år. Desværre er to pister lukket for sæsonen, og Cantons-pisten er kun åben for at give adgang til hytterne. Et meget vanskeligt år for skiløb.
Alex One
Opmærksomt personale, upåklagelig vedligeholdelse, en restaurant med masser af lækre og sunde måltider, og endda poutine-pizza! Og hvad med afterskiing og shows hele natten? Den bedste natskiløb nogensinde!!!
Debetbetaling foretrækkes, eller hvis du betaler kontant, skal du købe et gavekort og derefter bruge det til at betale i restauranten.
Marie Josée
Jeg gav min teenager kontanter, så hun kunne spise middag med sin veninde på bjerget mellem løbeturene. Tro det eller ej, de nægtede at tage imod kontanterne. Hvilket er fuldstændig ulovligt i Canada og diskriminerende. Ikke alle forældre giver deres børn betalingskort...
Denis St-Pierre
On y maintient de bonnes conditions de ski malgré des hivers avec peu de précipitations, malheureusement les frais augmentent à vitesse grand V et quoiqu'on nous promet d'y retrouver un grand nombre de pistes avec éclairage de soirée, il est frustrant de se buter à des versants souvent fermés ex: Cantons, Épinettes et côte ouest... avec pour effet pervers de congestionner les remontées en opération: versant du village et versant du lac.
Marcel Descarreaux
Je skie toujours en semaine. J'arrive très tôt le matin et quitte vers midi. Pas trop d'achalandage. C'est une station bien gérée. Le nouveau chalet au sommet de la montagne est vraiment superbe avec une vue grandiose sur toute la région.
Michelle Wang
inconsistent information among different employee, not caring customers at all
Me and my husband have been season pass holders of Ski Bromont for more than 10 years.
February 10, Wednesday, we drove more than an hour to Ski Bromont. When we were on the lift to our first track, the lift stopped working. We were trapped in the air about one hour, and the temperature of that day was -20C. When we were safely left the lift, there were five or six Bromont employees waiting in the exit to handout every trapped skier a paper coupon and said “this is a full day ticket, you can come back another day. Today due to an electrical problem, the lift will be closed. We apologize the situation.” We had no choice, and had to leave.
The next Monday, Feb 15, we went Ski Bromont again. We asked an employee in the ticket office how to use the coupon. It was our first time to see such kind of coupon, we want to make sure we understand well.
The employee we consulted was sitting on the first window on the right hand side. He is a gentleman around 55 years old and he is an bilingual. He explained this coupon can be converted to a 4 hour ticket at anytime. We told him we are “Almost Anytime” season pass holders, it seems these coupons are useless for us. He suggested we can give the coupon to our friends. We asked can these coupon be used on holidays. He answered yes. We asked if we should convert these coupons to tickets right away. He answered we can convert them anytime when we want to use it.
We went with kids on Wednesday, March 03. When I wanted to use these coupons, the lady who sitting behind the first window of the ticket office refused me. She asked me for my ticket receipt of February 10. I told her I am a season pass holder. She took my pass to check, And then she talked with another lady who was walking around behind (it seems that this lady was a supervisor or manager). Finally they gave me an answer: These coupons are not allowed to use during high season, and today is the high season. I only have two choices, pay or leave.
I explained how the gentleman in their ticket office told me last time. The lady said I should buy the ticket from that gentleman if he can make it, but she is not able to. I said any employee working in Bromont represents Bromont, if one of you said Ok, but another one said not Ok, it confuses customers. And Bromont needs to take the responsibility of telling wrong information to its customers. However, this lady in the ticket office said I don’t have any proof of what I’m saying, and even it is true that there was another employee told me I can use the coupon in high season, she would still not allow me to use it. Finally, she called the security guard to ask me to leave.
The security guard came. There were three people. One of them was an aggressive lady. She stopped me of saying any words and asked me to leave right away. She even took my season pass from the ticket office without my permission and confiscated my season pass.
All this process, around 20 minutes talked with the ticket office and 10 minutes with the security guard. I was just a regular customer who wanted to protect myself. I talked without any bad words but try to explain the situation. However, Bromont made me so disappointed. They don't care their customers at all. They are just telling you they are the giant and you are just the small potato.
René Bernard
Voici notre commentaire sur le personnel travaillant a la montagne.
Nous voulons souligner l'excellent travail de Pierre-PAUL qui guide les skieurs pour prendre place sur la remontée a 6 au versant du village. Celui-ci est gentil, souriant, dynamique, beaucoup de classe. Vous avez intérêt a le garder. Vous devriez songer a lui donner une augmentation, tellement il fait bien son travail.
Un autre employé qui mérite d'être félicité : un dénommé GUY qui lui travaille au versant du Lac, a l'intérieur du chalet. Toujours de bonne humeur. Ne pas vous gêner de lui en faire part.
J ai bien aimé une dame Lessard de l'école de ski. Belle personnalité, taquine, a l aise.
Je veux faire un clin d'œil a un petit couple adorable soit Marianne et Zacharie. Très travaillant, coquin. Zacharie a même fait une déclaration d'amour a Marianne. Très émouvant selon France notre coéquipière.
Nous sommes 3 skieurs ( 2 garçons:( René et René ) une demoiselle: ( France ) qui allons régulièrement a Bromont. Nous sommes unanimes a féliciter ceux-ci.
Skieuse De bromont
J’adore la montagne , elle est fun, belle , bien entretenues . Les sous bois sont vraiment amusants pour les débutants et les experts . Les nuits blanches sont bien organisé et vraiment , vraiment FUN!!
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